Support

As we grow and expand we will be developing a detailed support section for our customers to refer to. Right now though, there's probably just one thing on your mind.

Why is Trickytix on my credit card statement?

A number of customers use our software to accept online registrations for events that they run. In doing so, some choose to push the transactions through our merchant account in order to make running the event that little bit easier for them. When you register for such an event, your credit card statement will show Trickytix as the merchant rather than the name of the event.

Right now, you probably entered the Million Paws Walk run by the RSPCA. If you are still not sure whether the transaction was a valid one, get in touch with the RSPCA here.